Connecting a little girl in San Francisco and a stuffed pony in Barcelona might seem like magic. But there's actually a lot more going on than you may think.

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To connect people with the products they love, it takes networks that have been carefully crafted for more than 40 years.

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4,800 operating facilities working across more than 220 countries and territories. FedEx connects more than 99% of the world's gross domestic product (GDP).

~400,000 team members
~12,000,000 shipments processed, routed, and delivered every day

That's around since you started looking at this page.
 
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4,800 operating facilities working across more than
220 countries and territories. FedEx connects more than
99% of the world's gross domestic product (GDP).
~400,000 team members
~12,000,000 shipments processed, routed, and delivered every day
That's around
since you started
looking at this page.

But the journey of a product isn't just about connecting physical locations. We also need to make it simple for businesses to connect with customers online.

Making strong connections means helping the people on both ends thrive. That means supporting the success of online businesses...

GINJAN BROS

Mohammed and Ibrahima Diallo started a Harlem-based small business that produces and bottles organic, non-GMO African beverages. With help from FedEx, Ginjan Bros was able to build their online store and find the right way to ship their juice.

Later, the brothers won a $25,000 business grant in the FedEx Small Business Grant Contest and gained more market exposure with a professionally produced video and a feature on the FedEx® Small Business Center.

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DARN GOOD YARN

Nicole Snow has created a successful business and job opportunities for women in developing countries. Since she sources the material for her yarn overseas, Nicole needed help importing materials from India and Nepal, as well as effective solutions to deliver the final product to her customers — all while she was working from her garage at home. We helped her create a logistics plan that fit her business and have worked with her as she's seen tremendous growth in the last few years.

Nicole was the grand prize winner of the 2013 FedEx Small Business Grant Contest. She's been featured in FedEx videos and served on an advisory panel of entrepreneurs (sponsored by FedEx) to give advice to other small business owners.

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FedEx has allowed a small Colombian company to become a global coffee brand... and for that, I am very grateful! –Steven Sutton

DEVOCIÓN

One of the first lessons Steven Sutton, CEO and founder of Devoción, learned about business was that efficient delivery can make or break a brand. Steven worked hard to build a business devoted to providing farm-fresh coffee, from green to cup, in 10 days. He realized that there was massive potential outside his home market of Bogotá, Colombia, but he refused to expand unless he could offer that same freshness to his new markets. FedEx gave Steven the service he needed to open a café and roaster in Brooklyn.

Thanks to the speed and reliability FedEx provides, Devoción has become the first farm to table coffee roaster in the United States, flying its green beans direct from Bogotá to New York City weekly for roasting — and he’s able to compete in the tough U.S. coffee market, as well as deliver to almost any international location.

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OTTERBOX

Curt Richardson, CEO and founder of OtterBox, has a simple business philosophy: "If you do the right things, the right things will happen." And for a founder who went from making phone cases in a garage to generating hundreds of millions of dollars in revenue, he's done a lot right.

One of those "right things" was choosing FedEx as a provider to help OtterBox grow. Handling such massive growth isn't easy. OtterBox relied on FedEx to help them continually grow their supply chain to meet increasing demand — giving OtterBox more time to focus on improving and manufacturing products.

With help from FedEx, OtterBox has seen tremendous success. And they've been able to use that success to help their hometown, Fort Collins, Colorado. OtterBox now runs a global supply chain from Fort Collins that provides jobs and helps the local economy.

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...and making it simple for customers to get what they need.

MAKING IT SIMPLE

We live in a busy world. With shifting schedules and last-minute changes, a great delivery experience has to be flexible. That's why we offer simple, convenient delivery options to make both businesses and customers happy.

Check shipment status on mobile devices
Request to change delivery time and location
Pick up packages at a FedEx location
Easily return items
~96,000 FedEx drop-off locations worldwide, including 40,000 drop boxes in the U.S.
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CUSTOMIZE DELIVERIES

In the end, it's all about making every single connection feel like magic.

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